These terms tell you the rules for using our website https://novivet.com (our site). NoviVet (Vet in Touch Limited) tries to make its site accessible to everyone visiting it. If you are having problems accessing our site, then please contact us at contact@novivet.com

  1. Who are we? 

Vet in Touch is incorporated in England & Wales and has the registration number 10841470 and registered address of 5 London Road, Rainham, Gillingham, Kent, United Kingdom, ME8 7RG. The website https://novivet.com is a site operated by Vet in Touch Limited (referred to as “we” or “us”).  

  1. By using our site, what are you accepting? 

By using our site, you confirm that you accept our Website Terms of Use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference. 

  1. What other terms apply to you? 

Our Website Terms of Use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Notice can be found here. The Privacy Notice sets out information on what, why and how we process your personal data. 
  • Our Cookie Notice can be found here. The Cookies Notice sets out information about the cookies on our site.
  1. Can we make changes to these terms? 

We amend our Website Terms of Use from time to time and the revised version will be effective at the time we post it, unless otherwise noted. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 30/01/2024.

  1. Can we make changes to our site? 

We may update and change our site from time to time to reflect changes to our services, our users’ needs and our priorities or for any other reason that we believe necessary. We will, however, try and give you reasonable notice of any major changes that would impact your access to our site.

  1. Can we suspend or withdraw our site?

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

  1. Can we transfer this agreement to someone?

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

  1. Can you use material on our site? 

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for you to draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  1. Should you rely on information on this site? 

The content on our site is provided for information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice from us (or a third party) which is personalised to you before taking, or refraining from, any action based on the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

  1. Are we responsible for any websites that we link to?

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

  1. What is our responsibility for loss or damage suffered by you when using our site?

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our site; or use of, or, reliance on any content displayed on our site.

In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We do not exclude any liability that we may have in the unlikely event that we have been fraudulent or if we are negligent and as a result, we cause your death or personal injury.

You agree to compensate us for any loss that we suffer as a result of your failure to comply with these Website Terms of Use. 

  1. How will we use your personal information?

We will only use your personal information as set out in our Privacy Notice.

  1. Is our site completely secure? What will happen if you introduce bugs or viruses to our site?

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Criminal Damage Act 1991, the Criminal Justice (Theft and Fraud Offences) Act 2001 and the Criminal Justices (Offences relating to Information Systems) Act 2017. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  1. What are the rules around linking to our site? 

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take unfair advantage of it (commercially or otherwise).

You must ensure that if anyone clicks on the weblink that you provide to our site, that it opens up to our site on a new page and not within a frame on your website.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us at contact@novivet.com

  1. What is the governing law and jurisdiction which applies? 

These Website Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England & Wales.